Last Updated: November 26, 2025
Welcome to Net Bangla Limited (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://netbanglaltd.com/] or engage with our services, including BPO, Contact Center, IT Solutions, Data Analytics, and Digital Marketing services.
By accessing our website or using our services, you consent to the data practices described in this policy.
We collect information that you voluntarily provide to us and information automatically collected when you visit our site.
When you request a quote, schedule a meeting, or contact us, we may collect:
Identity Data: Name, Job Title, Company Name.
Contact Data: Email address, Phone number, WhatsApp number, Skype ID, and Mailing address.
Business Data: Specific project requirements related to BPO, F&A, IT infrastructure, or Software Development needs.
When you visit our website, our servers automatically collect:
Device Data: IP address, browser type, operating system, and device name.
Usage Data: Pages visited, time spent on pages, and referring website URLs.
As a Business Process Outsourcing (BPO) provider, we may process data (such as end-customer details, financial records for F&A, or survey data) on behalf of our clients. This data is processed strictly according to our client’s instructions and our service agreements, ensuring strict confidentiality and security.
We use the collected information for the following purposes:
Service Delivery: To provide and manage our services, including Call Center operations, Software Development, Lead Generation, and Data Analytics.
Communication: To respond to your inquiries, send proposals, and provide customer support.
Improvement: To analyze website traffic and improve our UI/UX and service offerings.
Security: To monitor and prevent theft, fraud, and other illegal activities using our IT Security protocols.
Marketing: To send you updates about our new technologies or services (you can opt-out at any time).
We do not sell your personal information. We may share information only in the following situations:
Service Providers: With trusted third-party vendors (e.g., Cloud providers like AWS/Azure) who assist us in operating our website and conducting our business.
Legal Compliance: If required by law or to respond to legal process (e.g., a court order).
Business Transfers: In connection with any merger, sale of company assets, or financing.
Net Bangla Limited operates globally with offices and partners in Bangladesh, USA, Canada, and Denmark. Your information may be transferred to and maintained on computers located outside of your state, province, or country. We take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
Security is at the core of our IT and BPO services. We implement robust technical and organizational measures to protect your personal data, including:
Encryption: Secure data transmission (SSL) and encrypted storage.
Access Control: Strict role-based access to data for our employees and agents.
Monitoring: Continuous network monitoring to prevent unauthorized access.
However, please note that no method of transmission over the internet is 100% secure.
We use cookies to enhance your experience.
Essential Cookies: Necessary for the website to function.
You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our site.
Depending on your location, you may have the right to:
Access: Request copies of the personal data we hold about you.
Correction: Request that we correct any information you believe is inaccurate.
To exercise these rights, please contact us at info@netbanglaltd.com.
Our website may contain links to partner websites or third-party services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be indicated by the “Last Updated” date at the top of this page.
If you have questions or comments about this Privacy Policy, please contact us:
Email: info@netbanglaltd.com
Phone/WhatsApp: +88 01730711632
Address: Level # 02, House # 07, Road # 11, Block # L, Sector # 03, Aftabnagar, Dhaka -1212, Bangladesh.
