Live Chat & Email Support

Engage your customers in real-time through our live chat support services. Additionally, our email support ensures that your customers receive prompt and accurate responses, enhancing their overall satisfaction with your brand.

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Customer Interaction Services

Falls under the category of Customer Interaction Services. This type of service emphasizes direct engagement with customers to address their queries, solve problems, and enhance overall customer experience. It encompasses both real-time chat interactions and asynchronous communication through emails, catering to diverse customer preferences and needs. The goal is to establish a responsive and effective communication channel that fosters positive customer relationships and loyalty.

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+88 01970711632

We are your strategic Partner on the journey to Sustainable Success

At Net Bangla Limited, we are more than an outsourcing service provider — we are your strategic partner on the journey to sustainable success. Our commitment goes beyond delivering solutions; we work alongside you to understand your business goals, strengthen your back office operations, and create long-term value. With every service we offer, we strive to empower your organization with innovation, efficiency, and a partnership built on trust. Together, we pave the path toward growth that is not only measurable, but sustainable for the future.

BPO & Contact Center with CRM/CX

Finance & Accounting (F&A) BPO

IT BPO

Data Analytics and Visualization

Analytics Services & Business Intelligence (BI)

Full Stack Website Development and UI/UX Design

E-commerce Solutions

B2B & B2C Lead Generation (AI based)

Digital Marketing, Graphic & Branding

AI-Powered Services

Backend Development & Cloud Deployment (AWS / Azure)

IT & Security Services

Live Chat and Email Support

In the dynamic live chat and email support, where information flows from myriad sources, Net Bangla LTD stands as a beacon of expertise.

Live Chat Support

Real-time interaction: Enables instant communication between customers
and support agents.
Multi-tasking: Agents can assist multiple customers simultaneously,
enhancing efficiency

Email Support

Asynchronous communication: Provides customers the flexibility to send
queries or issues via email at their convenience.
Ticketing system: Facilitates tracking and managing customer inquiries,
ensuring no query goes unanswered.

Social Media Support

Monitoring and responding to customer inquiries and feedback on social media platforms.
Managing customer interactions on social channels to maintain a positive brand
image.

Video Chat Support

Offering face-to-face assistance through video calls for a more personalized customer experience.
Visual demonstrations and troubleshooting to address complex issues
effectively.
Enhancing communication by adding a human touch through video
interactions.

Chatbot Integration

Implementing automated chatbots to handle routine queries and provide
instant responses.
Routing customers to the appropriate human agent when more complex
assistance is required.
Improving efficiency and response time by utilizing AI-powered chatbots.

Video Chat Support

Engaging with customers through voice calls to address inquiries and
resolve issues.
Providing a direct and immediate communication channel for customers
who prefer verbal interactions.

Ready To Grow? Get Your Proposal Today

Ready to propel your business forward? Unlock growth opportunities now. Get your tailored proposal today and step confidently into a future of success with Net Bangla Ltd

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Send us a Any Requirement

Our commitment to innovation is matched only by our dedication to precision.