BPO (Business Process Outsourcing)
BPO is not just about “outsourcing”. Rather, it is an ongoing process that has covered miles today, including everything that may mean good for your business starting right from diving into new business, sustaining your present business and eventually maintaining the overall growth as well. Your valuable time is for thinking about the core business activities to achieve the growth. Be it taking best care of your potential customers, management of all your important data, or trouble shooting technical problems or administration issues, BPO brings you solutions and opportunities in all forms. Net Bangla Limited BPO is composed of sub-sectors, namely, including BPO, knowledge based BPO i.e., Accounting BPO, Property Preservation and Back Offices supports, Contact Centers, Software Development, Data Analysis, Digital Marketing are our key service areas.
Finance & Accounting (F&A) BPO
Finance & Accounting BPO services enable your business to enhance its functioning and financial agility as well as possible cost-cutting opportunities by optimizing key processes.
- Financial Statement Preparation: Review and Compilation
- Income Tax Preparation and Compliance
- PF Accounts Preparation
- Monthly, Quarterly and Annual Financial Reporting Statements
- Business Management
- Accounting Assistance
- Payroll and Sales Tax
- Bookkeeping
- General Ledger Review
- Financial Assessment Reports
- Business Start-Up Consulting
- Budgeting And Forecasting
Contact Center & CRM
Net Bangla Limited offers a state-of-the-art domestics and international business contact center services with most up-to-date technology and skilled personnel which ensure services value excellence and cost-effective solution to meet client requirements. Net Bangla Limited has the right expertise to successfully run inbound and outbound Call Center services for vertical industries to improve new customer acquisition, retention and support satisfaction.
We provide online customer service are the process of answering customer questions digitally using tools and more that Customers can get more immediate; in-the-moment help. Support teams can manage more requests in less time.
- Contact Center Services: Inbound & Outbound
- Tele-sales/Lead Generation
- Customer Service/Technical Support – Online & Offline
- Chat Support including Chatbot
- Virtual Assistant & CRM
IT Outsourcing
For businesses large and small, outsourcing IT processes is vital to continuing robust steadiness and development. There are many diverse areas in which a business may pursue to outsource essentials of its IT infrastructure, from support provision, infrastructure development, storage, software development to the everyday management of IT systems and hardware. IT outsourcing is a way for businesses to stabilize and measure their operations without financing in building a center team, which can often show costlier. IT outsourcing is the process of sub-contracting elements of internal IT purposes to a third-party. Various Types of IT outsourcing such as Offshore outsourcing, Onshore outsourcing, Multi-sourcing and Co-Sourcing.
- IT Technical Support
- Infrastructure Support
- Quality Assurance Services
- Cloud Migration
- Cloud App Application Development
- IT Helpdesk Support
- Application Support & Application Management
- Software Development Services
- Web Development
- IT Strategy Consulting
Contact Center Software
A robust IT based cloud Contact center solution- Multi Service Cloud Communication Service provider for all sizes with customer experiences. We provide the best customer experience withAI blended Omni-channels (voice, web chat, SMS, email service and social media). Maintaining all customer interactions with Contact Center platform.
We provide the best service cloud Contact center solution at the lowest cost.
Data Visualization Consulting Services
Data visualization is a graphical demonstration of any data or data correlated information. Any pictorial components like charts, graphs, and informative maps are some data visualization tools that deliver the understanding the represented the useful business information.
Data visualization utilizes critical data to business users via in-built visuals. Net Bangla Limited’s consultants enable data visualization for customers achieving business goal and comparing the performance of different categories, products etc
Analytics Services & Business Intelligence (BI)
Data analytics services help produce valuable insights from data and turn them into a persistent competitive advantage. Business intelligence (BI) services help enable structured data-driven decision-making across the organization. An experienced provider of BI solutions, Net Bangla Limited integrates multi-source data and applies analytics methods to automatically extract insights from the input records.
Data Processing
- Image Processing
- Survey Processing
- Forms Processing
- Claim Processing
- Credits card from process
- Document indexing, conversion, and scanning
- Transaction processing
- Loan initiation/processing
Data Entry
To minimize the time and cost, our skilled data entry team provides huge range of data entry services for the various companies. Fasted Data entry process is required for critical and valuable business operation.
- Online Data
- Offline Data
- Image Data Entry
- Documents Managements
- Electronics Document Managements
- Invoice & Billing data Entry
- Product data Entry
Data Analysis Services
Data analysis and visualization impact every part of the modern Business and Society. More and more of our daily business decisions are directed by computational processing of data and its production. Today’s digital age, you must need a data analytics solution blended with AI that integrates the best of analytics and data management proficiencies to fast and easily access the data and analyze the information you need every day.
Digital Marketing
Digital Marketing can bring a lot of opportunities and growth to businesses. It can lead to exposure and more sales. It’s also where business owners can communicate with their customers. Target the right audience/clients at the right time with Digital marketing. Get to know your audience and drive engagement to create brand loyalty. Track and monitor responses to your marketing efforts easily and instantly. Glimpse of our services.
- Creating a sales funnel by targeting their right Niche.
- Digital Messaging –SMS
- Emails Marketing
- Creating Facebook ads.
- Uploading leads to for Conversions
- SEO Blog
- Ads Running
- Google my Business Setup
- One site and Offsite Page SEO
- Social media page management
- Weekly Reporting
Digital Messaging -SMS
SMS (Short Message Service) is a messaging protocol to send and receive text messages on mobile phones. With text messaging being active for almost three decades, it is safe to say that all the active cell phones support text messaging. The customer read a text message within minutes of its arrival and perhaps even respond to it.
- Use Calls-To-Action (CTAS)
- Introduce Yourself in Text Messages
- Know Your Audience
- Customize The Text Messages
- Craft Short and Clear Messages
- Use SMS Marketing Services and Tools
- Send Texts at Strategic Times
- Customer Engagement
- Brand Loyalty
- Social Media Growth
Email marketing
Email marketing is a powerful marketing channel, a form of direct marketing as well as digital marketing, that uses email to promote your business’s products or services. It can help make your customers aware of your latest items or offers by integrating it into your marketing automation efforts. It can also play a pivotal role in your marketing strategy with lead generation, brand awareness, building relationships or keeping customers engaged between purchases through different types of marketing emails.